← Back to Support

Terms of Service

Effective date: July 2026

These Terms of Service ("Terms") govern your access to and use of the SiteScan platform ("the Service"), operated by SiteScan. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Description of Service

SiteScan is a cloud-based construction project management platform that provides tools for scheduling, budgeting, contract management, document storage, permits tracking, and team communication. The Service is available via web browser and mobile applications.

2. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

3. Subscription & Payment

Access to paid features requires a subscription. Subscription fees are billed monthly and are non-refundable except as required by law. We reserve the right to change pricing with 30 days' written notice. Your subscription will automatically renew unless you cancel before the end of the current billing period.

A 14-day free trial is available for new accounts. No credit card is required to start a trial. If you do not subscribe at the end of the trial, your access to paid features will be suspended, but your data will be retained for 30 days.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to the Service or its related systems
  • Upload or transmit any malicious code, viruses, or harmful content
  • Resell, sublicense, or redistribute access to the Service without our written consent
  • Interfere with or disrupt the integrity or performance of the Service

5. Your Data & Intellectual Property

You retain all ownership rights to the data, documents, and content you upload to the Service ("Your Data"). By using the Service, you grant us a limited license to host, store, and process Your Data solely for the purpose of providing the Service to you. We do not sell, share, or use Your Data for any other purpose.

The Service itself — including its design, code, features, and branding — is the intellectual property of SiteScan and is protected by applicable copyright and trademark laws.

6. Contracts & Legal Documents

SiteScan provides contract templates and agreement tools as a convenience. These templates are designed for general use in the construction industry and do not constitute legal advice. You are responsible for reviewing any contracts or agreements generated through the Service and for ensuring they comply with applicable laws in your jurisdiction. We recommend consulting with a qualified attorney for specific legal matters.

7. Service Availability & Modifications

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue features with reasonable notice. Scheduled maintenance will be communicated in advance when possible.

8. Limitation of Liability

To the maximum extent permitted by law, SiteScan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim arising from the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless SiteScan and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

You may cancel your subscription at any time through your account settings. We may suspend or terminate your account if you violate these Terms or if required by law. Upon termination, your access to the Service will cease, but we will retain Your Data for 30 days to allow you to export it, after which it may be permanently deleted.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Los Angeles County, California.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or an in-app notification at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? We're happy to help.

Email: support@sitescanqr.com